Unique shopping experience of High-tech Video Surveillance Gear & Spy Gadgets

Shopping Guide

To choose desired equipments, browse available product categories and make sure to review Purchasing Guide shown on the main page of each product category.

When you move to item pages, also make sure to review Installation Guide of each item thoroughly before you make a final purchasing decision.

Then, review Sales Terms and Conditions thoroughly before you click on "Add to Cart" buttons to purchase products.

Click on Add to Cart button to add each item which you decided to purchase to the shopping cart and then go through the checkout process by clicking PayPal Checkout button that shown at the bottom of the shopping cart page when your shopping is completed.

* When you purchase from item pages that show different unit cost varies by order quantity, please make sure to click on the proper "Add to Cart button" that applies to your order quantity.

No need to be
a PayPal Member!
for US, Canada, British Customers

Don't have a PayPal account, you do not need to be a PayPal member to purchase goods from E.S. Cam dba EZspyCam for customers who reside in US, Canada, or British.

Please just click "Continue" button shown next to the clause of "Don't have a PayPal account? Use your credit card or bank account (where available)" at the bottom of the PayPal log-in page and then just fill up your payment information.

For international customers, except who resides in US, Canada, & British, we request to have a PayPal account and verified by the Worldwide PayPal system to shop at EZspyCam. We also request to provide us a contact phone number for all international orders.

E.S. Cam dba EZspyCam and "E.S. CAM" will appeared on your credit card statement.

Security of Your Personal Information: Information collected when you make a purchase including your credit card number and billing address only kept on the worlds most secure payment system of PayPal, not on our system.

There will be no shipping & handling charge will be added on the item that offered the free-of-shipping promotion marked with icons shown left for US domestic orders and will ship via standard ground delivery service that normally takes 2 ~ 7 days. Make sure to select "Ground Shipping" from the drop-down menu when checking out of the shopping cart and then you will get a freight refund to your payment credit card after your order is processed upon a completion of your payment.

Items offered with the gift warp service are mostly great gift gadgets for men and select one gift wrapping service that suits to your application among available gift wrapping services that shown on the drop-down menu as well as write a gift message up to 120 characters in the gift message box that located right next to the drop-down menu when needed.

Overcharged Freight Cost for Order(s) over $1,000…
Our shipping module is calculated based on the percentage rate of total purchasing amount, the freight cost of an order amount over US$1,000 might be overcharged and this overcharged freight will be refunded back to the original payment account right after your order actually ships out.

Shipping methods...
You will have a option to select from Standard, Expedite, or Express Shipping after filling up your billing and shipping information and please note that you can still cancel your order even after filling up your payment information.

Shipping process...
Order(s) of Standard, Expedite, or Priority Shipping: If your order is processed upon a completion of your payment, we will do our best to ship it out your order(s) within 1 ~ 3 working days via Designated Delivery Method.

Order(s) of Express Shipping: If your order is processed upon a completion of your payment before 4:00PM CST, we will do our best to ship it out your order(s) within 24 hrs.

Shipping location...
Actual shipping location may vary defend on where ordered item(s) are actually stocked by the time customer order(s) processed on our system.

Items marked with "Pre-order Required"...
Items assigned as "Pre-order Required" are stock to built-in in house and will normally ship out within 2~14 working days upon a receipt of the payment and some customized special items may take longer.

Shipping address different than Billing address…
Don’t put your shipping address on the billing address even if your actual shipping address is different than your billing address when checking out of the shopping cart unless your different shipping address has already been verified by PayPal merchant system additionally and you just put your correct billing address first, then provide your actual shipping address on the special instruction box or via email at customer@EZspyCam.com along with your order ID#.

Otherwise when your order(s) received with “Unconfirmed Address” or "Unverified Payment, which may caused by providing a different shipping address than your credit card billing address, your order(s) may be hold up to 14 working days until your account is verified completely through the credit card processing service and to expedite your order process, please call at 1-866-573-9698 or Customer@EZspyCam.com for more information.

For International customers...
When you are verified by PayPal and your order submitted with confirmed address, your order will ship out within a day or two upon a receipt of the order, otherwise due to the complete verification process of the international credit payment, your order will ship out after 7~10 business working days from the date your order actually processed. To expedite shipping time, you may wire transfer the payment directly to our bank and call or email for more details.

*Duties and taxes may be charged to the buyer on certain items and vary by country and please aware that duties and taxes are buyer's responsibility.

For Orders paid by e-check...
your order will be shipped out after the actual money is deposited to our account completely that normally takes up to 10 working days and we will deliver another email confirming shipping information after your order actually ships out along with receipt and tracking information if applicable.

Documents inside your order package...
In case for your order package that you receive does not include a printed specification sheet, user's guide, or installation guide, please request it to our customer specialist at customer@EZspyCam.com along with your ID# or invoice#.

Order Tracking...
You will automatically receive your tracking number by email the day after
your order ships out.

Please always contact us via email at customer@EZspyCam.com to have pre-consultation with our trained technicians if you are not so sure whether you will be able to handle the Do-it-Yourself installation procedure or what equipments are most suitable to your application.

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